Frequently asked questions
Quick answers to common questions. If you need more detail, contact us.
- What course formats do you offer?
- We offer self-paced video/text courses and live cohort workshops with Q&A. All formats include checklists, printable care logs, and projects.
- Do I need prior gardening experience?
- No. Our beginner modules start with container basics, watering, and light. Intermediate and advanced tracks build on those skills.
- Can I grow herbs indoors year-round?
- Yes with adequate light and airflow. We teach LED setup, pot selection, pruning, and sanitation to prevent pests and mildew.
- What tools or supplies will I need?
- Drainage pots, a simple watering can, a sharp pair of snips, and a quality potting mix. Hydroponic courses specify pumps and EC meters where relevant.
- What is your refund policy?
- Self-paced courses: 14-day refund if under 20% progress. Live workshops: refundable up to 72 hours before start. See full Terms.
- Are your courses accessible?
- Yes. Captions, transcripts, keyboard-friendly design, high contrast, and downloadable text. We welcome feedback to improve further.
- Do you provide certification?
- You receive a completion certificate outlining skills practiced. We do not claim medical or agricultural licensure.
- How do I get help during a course?
- Post in the course forum or join weekly office hours. We aim to respond within two business days.
- Do you teach herbal remedies?
- We teach cultivation and safe handling. We do not provide medical advice, diagnosis, or treatment guidance.